What do you all think of vendors who want you to pay for their product catalogues and specification binders?
I can see charging the general public, who will likely only order one or two pieces in their entire lifetimes, but it’s foolish, in my opinion, to charge interior designers, since we are likely to use your line over and over again. I simply won’t pay for catalogues, no matter how much I like the line. There are zillions of excellent products out there; I can easily find something else.
Product catalogues are part of a company’s marketing materials, and thus, the production of them and costs of sending them out should be part of their marketing budget, one of the many costs of doing business that every company has that can’t be billed to anyone. The product lines with which I work are high end, so the manufacturers ought to be able to cover those expenses for product binders. It’s certainly fair game to ask for a resale number first, if they want, but for heaven’s sake, we designers need the product information handy if they want us to specify their goods, especially if they are not represented anywhere locally. They make money from us – if they give us the means to do buy from them and make it easy. I will never understand why some of these companies make it so hard for us to sell their stuff.
Needless to say, I’m not going to name company names here – but I’m looking for lines to replace these with who want my business enough to actually make it easy for me to give it to them.